Refund Policy

At Iron Door Storage, we strive to provide fair and transparent service to all customers. Please review our refund policy before renting a storage unit.
Rental Payments
All monthly payments are due in advance and are non-refundable once paid.
Rent is not prorated for early move-outs unless required by applicable law or specifically stated in your rental agreement.

Move-In Fees
Administrative fees, reservation fees, lock purchases, and other one-time charges are non-refundable unless otherwise stated.

Security Deposits
A security Deposit is required, it will be refunded after move-out, provided:
The unit is left clean and empty
All personal property has been removed
No damage beyond normal wear and tare is found.
All outstanding balances have been paid.
Any unpaid rent, fees, or repair costs may be deducted from the security deposit.

Reservation Cancellations
Reservations canceled before move-in may receive a full refund of any reservation fee if canceled at least 24 hours before the scheduled move-in date, unless otherwise disclosed at the time of booking.
Reservations not canceled before the scheduled move-in may forfeit the reservation fee.

Billing Errors
If you believe you have been charged incorrectly, please contact us within 30 days of the transaction. Verified billing errors will be corrected promptly, and any applicable refund will be issued to the original payment method whenever possible.

Auctions and Delinquent Accounts
Payments made to cure a delinquent account or fees incurred due to late payment, lien enforcement, or auction proceedings are generally non-refundable unless required by law.

Contact Us
If you have questions regarding this refund Policy, please contact:
Iron Door Storage
Phone: 662-983-2368
Email: irondoorstorage@gmail.com
Mail: PO Box 1160
Bruce, MS 38915